The Client Experience Workshop

From Primark to Chanel is a step-by-step course designed to help you elevate the way your brand feels at every stage of the journey, so you can attract better-aligned clients, raise your prices with confidence and build a reputation that speaks for itself.

Designed for:

Photographers who want to raise their prices, attract higher-budget clients and be seen as more than just a service provider. If you're dreaming of a brand that feels elevated and high-end, but you're stuck overthinking your client process or second-guessing your worth, this is for you. With simple, actionable guidance, you'll create a seamless experience that nurtures trust, speeds up bookings and sets your business apart in a saturated market.

  • Discover step-by-step how to build a business with a consistent, next-level reputation that your clients RAVE about to their friends - your word of mouth referrals will go through the roof!


    By the end of the masterclass, you’ll recognise how to:


    • Attract higher-paying clients that are more aligned with your business.


    • Feel confident in what you’re charging and never doubt your worth (because you’ll know your clients are getting a kick-ass experience in return).


    • Craft a business where your clients are excited to leave you a review raving about their experience.


    • Implement a luxury client journey step-by-step, with handy tick lists and workbook activities to help you get the work done as quickly as possible.


    And so much more!

  • Inside From Primark to Chanel, you’ll be guided through the five key stages of a luxury client journey:


    1. Enquiry
    Create a seamless first impression, from social media to emails, so dream clients feel instantly confident in your brand.


    2. Booking
    Set boundaries and build trust with clean systems, supportive communication and easy-to-follow steps.


    3. The Shoot
    Craft a five-star session experience that puts your client at ease, elevates your brand and creates photos they truly love.


    4. Delivery
    Learn how to turn gallery delivery into a celebration (and an opportunity for more sales and referrals).


    5. Aftercare
    Keep clients close, get glowing reviews and turn one great session into a whole network of word-of-mouth referrals.

  • 12 MONTHS ACCESS
    to The Client Experience Workshop

    £395

    A one time payment for 12-months access to The From Primark to Chanel Workshop

    ACCESS THE COURSE 
  • LIFETIME ACCESS
    with The Monday University

    FROM £245/mo

    Get this workshop plus all my other courses, templates and online group coaching calls. From just £245/month on a 6-month payment plan or £995 with a free 1-1 coaching call when paid in full.


    JOIN THE UNIVERSITY